Licensed · Insured · Bonded · Family-Owned & Operated

Plumbing
Done Right

Residential plumbing, drain service and full remodels for families across York and Lancaster County, SC — and the Charlotte metro.

Call or text — same number 803-620-5206 Hugh picks up. No call centre, no dispatch queue.
Newly installed matte-black kitchen faucet running over a black composite sink
Licensed Insured Bonded Family-Owned & Operated

Residential Plumbing Services

What we do

Drain Cleaning

Slow drains, backups and recurring clogs cleared at the cause.

Water Heaters

Repair, replacement and tankless conversions.

Leak Repairs

Found, traced and fixed before it reaches the drywall.

Fixture Installation

Faucets, toilets, sinks, disposals and tub hardware.

Water Line Repairs

Supply lines, main shutoffs, repipes and pressure faults.

Sewer Repairs

Sewer line diagnosis, repair and replacement.

Bathroom Remodels

Full rough-in through fixture set, tile-ready and inspected.

Kitchen Remodels

Sinks, disposals, pot fillers, ice makers and gas lines.

Whole-House Remodels

Whole-home repipes and new-build plumbing, start to finish.

Proudly serving the Carolinas

Eight counties,
two states

Based in Lake Wylie and Clover, licensed on both sides of the state line. We work across Lake Wylie, Clover, Fort Mill, Rock Hill, Tega Cay, York, Charlotte, Gastonia, Matthews and Monroe.

SC South Carolina

  • York County
  • Lancaster County
  • Chester County

Home base — Lake Wylie & Clover

NC North Carolina

  • Mecklenburg County
  • Gaston County
  • Union County
  • Cabarrus County
  • Cleveland County

We’ll flow with you

Meet the owners

We’re more than plumbers.
We’re building a legacy.

Hugh and Chelsey Ford with their sons, expecting their third boy

“When we found out our third son was on the way, I started thinking seriously about what I wanted to build for our family’s future.”

Hugh Ford — Owner
Hugh Ford

Meet Hugh Ford

Owner — the one in your house

“Somewhere along the way, my ‘why’ got a whole lot bigger.”

When we found out our third son was on the way, I started thinking seriously about what I wanted to build for our family’s future.

Read Hugh’s story
Chelsey Ford

Meet Chelsey Ford

Co-owner — behind the scenes

“You may see Hugh out in the field, but there’s another person keeping things moving.”

If you call or text and Hugh is under a sink, it’s Chelsey who picks up.

Read Chelsey’s story

We’re just getting started. — Hugh & Chelsey Ford

Get on the schedule

Two ways to reach us

Water where it shouldn’t be? Call. Planning a remodel? Send the details and we’ll come look.

Emergency — today

Burst, backed up
or no hot water

Don’t fill in a form. Call or text and you’ll get a human, not a queue.

803-620-5206

Planned work

Remodels &
replacements

Tell us what you’re planning and when suits you. We’ll confirm a visit within one business day.

Request an estimate
We reply by text unless you tell us otherwise. Your details go to Hugh and Chelsey — nobody else.

Before you call

Questions we get

What areas do you serve?

We cover York, Lancaster and Chester County in South Carolina, and Mecklenburg, Gaston, Union, Cabarrus and Cleveland County in North Carolina. That includes Lake Wylie, Clover, Fort Mill, Rock Hill, Tega Cay, York, Charlotte, Gastonia, Matthews and Monroe. Our home base is the Lake Wylie and Clover area.

Are you licensed in both South Carolina and North Carolina?

Yes. We are licensed on both sides of the state line, which is why we can take work across the Charlotte metro as well as York and Lancaster County.

What are your hours?

Regular work is Monday to Saturday, 9am to 6pm. Emergencies are a different matter - we are on call for those 24/7, including outside those hours and on Sundays. Either way the number is 803-620-5206.

Do you handle emergencies?

Yes, on call 24/7. For a burst pipe, a backed-up drain or no hot water, call or text 803-620-5206 rather than filling in the form. You reach Hugh directly - there is no call centre and no dispatch queue.

Can I text instead of calling?

Yes, it is the same number either way: 803-620-5206. We reply by text unless you tell us you would rather have a call.

How soon can you come out?

For an emergency, as soon as we can get to you - someone is on call 24/7. For planned work such as a remodel or a fixture replacement, we confirm a visit within one business day of your request.

Do you do remodels as well as repairs?

Yes. Alongside drain cleaning, water heaters, leaks and sewer work we take on bathroom, kitchen and whole-house remodels, including whole-home repipes and new-build plumbing.

Who will actually turn up at my house?

Hugh. Ford Plumbing is a family business owned by Hugh and Chelsey Ford, not a franchise, so the person you speak to is the person who does the work.

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